If you would like to modify your order and it has not been processed, please email firstname.lastname@example.org Once your order has been prepped for shipping, it cannot be modified.
Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.
If an item is listed as sold out, it is unavailable for purchase. You can sign up to receive our email restock notifications. You can also reach out to us at email@example.com for more information.
Please email us at firstname.lastname@example.org as soon as you receive your order.
You can stay updated with our latest releases by signing up for our newsletter or by following us on social media.
If you would like to check the balance on your gift card, email us at email@example.com.
KRAMODA aims to ship out your order as quickly as possible. Orders typically take 1-3 business days to be packed in our warehouse, but may take as long as 3-5 business days to leave our warehouse. After that, it will arrive to you based off of the shipping estimate given to you at checkout. You will receive an email notification with tracking information once your order ships. Please check to see if you purchased a back order item, which normally ship within 1-2 weeks. If you have any questions, please contact us.
KRAMODA aims to ship out all back ordered items as quickly as possible. Please allow 1-2 weeks for any pre-orders or backorders to ship. If you have any questions, please contact us.
We offer international shipping but at this time are unable to ship to Afghanistan, Ascension, Burma, Central African Republic, Comoros, Cuba, Equatorial Guinea, Falkland Islands, Ghana, Guinea-Bissau, Iran, Kiribati, North Korea, Nauru, Pitcairn Island, Saint Helena, Saint Pierre, Miquelon, Samoa, Sao Tome, Principe, Russia, Sierra Leone, Solomon Islands, Somalia, Sudan, Syria, Tajikistan, Tristan da Cunha, Turkmenistan, and Tuvalu.
Email us at firstname.lastname@example.org and we can give you more information. While we do everything we can to prevent any customs fees, holds, or taxes charged to you upon arrival, we cannot guarantee this. If these do occur, we are not responsible for paying these costs. The responsibility is yours, the customer. As well, if you send the package back due to any of the above reasons we will not issue a refund.
Unfortunately, we are unable to ship to Post Office (P.O) Boxes, APO, or FPO addresses.
All orders shipped to California addresses are subject to state sales tax and may be subject to local taxes. Orders to all other U.S states will not be subject to any sales tax.
All orders are shipped from our facility in San Diego, California.
100% Arabica Coffee, natural flavoring (only present in flavored coffee blends).
Please email email@example.com. We will do our best to resolve the issue as quickly as possible.
Simple 3 Step process to recycling your coffee pods:
1. Let cup cool down
2. Peel the lid using the easy peel tab
3. Throw the pod in the recycling bin
Yes, our coffee is Kosher Certified.
Yes, our pods are developed and made with recyclable plastic that does not contain BPA.
Our products are made in the USA.
No, our coffee contains no allergens and is processed in a certified allergen-free facility.
Returns are offered within 30 days after product delivery on items that are unworn, unaltered and in new condition with all tags attached. Please note that return shipping charges are the responsibility of the customer. In order to return an item, please email us at firstname.lastname@example.org.
If you wish to exchange your purchase for a different size or style, we recommend simply buying the product you desire (this will ensure the product does not sell out by the time we receive your item back). You may then return your original purchase to us using the instructions above. If you have any questions, please email us at email@example.com.
We include any notable call-outs in the ‘Size & Fit’ section of the product pages. If you have any other questions, please email firstname.lastname@example.org and we will help you find your correct size.
Each style has special care instructions attached to the garment. We suggest washing every garment on cold and tumble drying on low heat. Please do not iron artwork. If you have any questions regarding garment care, please reach out to us at email@example.com.